Golden Record Privacy Policy

Last updated: 2024-10-16

1. Introduction

Golden Record ("we", "us", "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS web platform, Golden Record, which allows users to record and share memories. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information from you when you use our platform, including:

• Personal Information: When you register for an account, we may collect information such as your name, email address, and payment details.
• Content: We collect and store the audio recordings, images, and other content you upload to Golden Record.
• Usage Data: We collect information about how you use our platform, including your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform, such as remembering your login details and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide and Improve Our Services: We use your information to operate Golden Record, process transactions, provide customer support, and improve our platform.
• Personalize Your Experience: We use your information to personalize the content and offers we show you on our platform.
• Communicate with You: We use your information to send you updates, newsletters, and other communications related to your use of Golden Record.
• Process Payments: We use your payment information to process transactions for subscriptions and purchases of physical goods.
• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, hosting providers, and email service providers. These service providers are bound by contractual obligations to protect your information and use it only as necessary to provide services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Choices

You have the following rights regarding your personal information:

• Access and Correction: You have the right to access and correct your personal information at any time by logging into your account or contacting us directly.
• Data Portability: You can request a copy of the information we hold about you in a structured, machine-readable format.
• Account Deactivation: You can deactivate your Golden Record account at any time. Upon deactivation, we will delete your personal information, except for data we are required to retain for legal or operational purposes.
• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our platform may become inaccessible or not function properly.

6. Data Security

We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Golden Record operates in both the United States and the United Kingdom. By using our platform, you consent to the transfer of your information to our servers located in these countries, which may have different data protection laws than your country of residence.

8. Children's Privacy

Golden Record is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Your Rights Under UK GDPR

If you are a resident of the United Kingdom, you have additional rights under the UK General Data Protection Regulation (UK GDPR), including the right to request access to your personal data, request rectification or erasure of your data, object to the processing of your data, and request data portability. To exercise these rights, please contact us using the information provided below.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@goldenrecord.app